Frequently asked questions about Cleaner Choice Carpet Cleaning Services
Why Cleaner Choice for my carpet cleaning?
Cleaner Choice has amazing prices and brilliant service. We are so confident of our service that we offer a 100% money back guarantee. Also, should you happen to find a cheaper price for an equivalent area – we will beat that price for you. Our job is to make you a happy customer.
Will you charge extra when you come out?
Many companies hike up the price when they arrive on site, but Cleaner Choice do not. Our quotes are rock solid unless you need some extra carpet cleaning or upholstery cleaning done.
How much notice should I give for a steam cleaning booking?
Ideally a few days to ensure that we can give you the booking time you need, and we can guarantee you a booking. However, we can usually book steam cleaning jobs on the same day or next day.
Can Cleaner Choice guarantee that all stains will be removed?
We can get nearly every stain out of carpets, even red wine and coffee! However, if the stain has been left too long or contained powerful dyes, it may have redyed the fabric of the carpet, couch or chair.
Can I walk on my carpets straight away?
Yes, you can walk on them straight away. Your carpets will only be slightly damp after cleaning. You can walk on them as long as your shoes are clean.
How should I deal with spills?
Most importantly – don’t scrub at the area. Place an absorbent cloth/paper towel over the area and press on the area. Repeat until most of the spill is absorbed. From this point, you can apply a spot treatment and press on area with a fresh cloth/paper towel. Repeat as needed. If this still does not remove the substance, you will need to have the area professionally steam cleaned.